Pizza Hut

Our internal communication processes have really driven our desired culture deeper into the business. Whilst allowing us to inform and consult with employees on key strategic issues, they have also enabled us to address key ‘people issues’ and begin to resolve them.

Cathy Augustine has successfully integrated herself into our business as a strategic partner. Whilst challenging our preconceptions and processes, she has demonstrated a keen understanding of our strategic direction and brand soul. It is rare for an external consultant to have such an insight into a business and our increased employee satisfaction scores in both communications and values would not have been possible without her involvement.

Michael O'Keeffe
Culture & Communication Manager
Pizza Hut (UK) Limited 1998 - 2001
Yum! Restaurants International 2001 - 2004