Yum! Restaurants International

The success of Cchange projects at Pizza Hut UK was the main reason we first chose to work with Cathy Augustine, together with her combination of strategic thinking and experience of hands-on implementation.

Cathy’s ability to take on a new project at short notice, understand its impact on the business and hit the ground running is valued throughout the FBU and EBU and goes beyond addressing communications issues.

I can always be sure that projects will be delivered on time and to budget and will be of the highest quality at all stages – planning, interaction with employees, progress meetings, the detail of reports and the standard of presentations and coaching to senior management.

The outputs from Cchange research are presented in a comprehensive and practical format. By identifying key issues, Cathy has helped our senior teams to focus on addressing the areas that will really make a difference to both employees’ satisfaction and the profitability of the business.

Junior consultants at Cchange also offer invaluable help as an extra pair of hands as required and provide support on major projects.

I am confident in recommending Cchange services and will continue to use them as part of our HR team.

Mo Macdonald
HR Manager 2002 - present