We deliver the tools and understanding to help you communicate more effectively with your key stakeholders - particularly during times of major change.

We work with you to develop practical, effective and sustainable communications strategies that attract, engage and retain the right people for your organisation to flourish – whatever the economic climate, or the challenges you're facing.

Increase your employees' motivation, productivity and job satisfaction. They'll be more likely to tell people that theirs is a great place to work and your best people are more likely to stay.

Allow you to consolidate your image with employees, customers and shareholders and create the loyalty factor. You'll retain knowledge within your organisation, which means better service for your customers and better results for your shareholders.

Provide guidelines and tools, based on internal research, which allow you to tailor messages to each of your different audiences.

Working across all levels of the organisation, Cchange will help you define a set of values that is credible with all employees and reflects your strengths as well as organisational aspirations.

Coaching, training and sharing best practice through peer groups will support your key people to lead by example; while processes such as recognition schemes, incentives and appraisals will reward those who live the values thereby achieving business goals.

The initial research and recommendations are just the first step. A realistic action plan will identify how to build on this by costing and prioritising next steps, identifying ownership and setting timescales.

Cchange consultants are available to establish this action plan with you, provide measurement tools and help with implementation if required. If you need us to, we'll conduct periodic research that monitors the progress of your strategy and helps you keep on track.

We can provide specialist training in communications skills, coach and support your senior team to lead by example, devise recognition schemes and hone your induction and appraisal processes to reflect your key messages and reward required behaviours. 

For the European Professional Indemnity and Cyber product teams your input, co-operation and enthusiasm has been fantastic. Having been at Chartis for 10 years in four countries I can now see a real shift forwards in terms of the internal communication medium with the company.

Shanil Williams, Financial Lines Manager
Chartis Europe