Chartis Europe

For the European Professional Indemnity and Cyber product teams your input, co-operation and enthusiasm has been fantastic. Having been at Chartis for 10 years in four countries I can now see a real shift forwards in terms of the internal communication medium with the company.

Shanil Williams, Financial Lines Manager

Chartis Systems, EMEA

Cathy has provided Systems with great support, good counsel and lots of energy. She has worked well with a number of my team to uplift the profile, and transparency of what we do. In addition she has spent time coaching my team on communication policies and techniques which has been very well received and benefited all, and we can clearly see the positive outcomes this has had.

Caroline Mansley, Chief Information Officer 

Chartis Europe

We have always struggled with internal communications in the past and I think that with your support we made significant progress. I am of the opinion that Communications should be proactive and strategic – basically be a strategic partner by being fully engaged with the business, helping build the brand and sell products. We received great support from you on all of our key initiatives and I also have received lots of positive feedback from other business partners on the quality of your support and strategic thinking.

Mamadou Sow, Chief Marketing Officer

Chartis Europe

From a European Global Markets perspective I can honestly say it’s been a revelation having Cchange on board to support the varied and often difficult communication elements we’ve had over the last year.

From initial discussions through development and delivery of our communication plan, Cathy has been instrumental in helping to shape our message to our wider internal audience.  

Refreshingly direct and always willing to listen and learn about the business, it’s been great having Cchange as part of our team.

Jason Beelders, Head of Global Markets Risk Practice

Pizza Hut (UK) Limited 

Whilst challenging our preconceptions and processes, Cchange demonstrated a keen understanding of our strategic direction and brand soul. It is rare for an external consultancy to have such an insight into a business and our increased employee satisfaction scores in both communications and values would not have been possible without their involvement.

Michael O'Keeffe, Culture & Communication Manager

Yum! Restaurants International

Cathy’s ability to take on a number of new projects at short notice, understand their impact on the business and hit the ground running is valued throughout the business.

Cathy is a superb facilitator of change. She manages to get deep inside the psyche of a company and its leadership teams by quickly forging professional and long standing relationships.

Mo Macdonald, HR Manager


Cathy provided interim cover for a senior internal comms role here at Vodafone. During that time, Cathy worked well with senior leaders demonstrating great influencing, negotiating and most importantly good relationship skills. Above all, and key for communicators, Cathy is credible, creative and good to be around.

Paul Lloyd, Internal Communications Manager

NATS (Services) Ltd 

Cathy is an energetic and creative communication professional who understands the value of informal communication channels in organisations, coupled with insight into what really motivates people.

Nick Webb, Head of Commercial Services

Mercury Communications plc 

One of her greatest qualities was a real ability to understand the “pulse” of the organisation, providing interventions and information as and when they were needed and in the most relevant format across the various audiences from engineers to call centre staff, Head Office functions, sales teams – and myself.

Peter Howell-Davies, Chief Executive

TCS Advertising

Cathy has wide experience and is confident with senior clients and complex projects. During the time we worked together she built a high quality business as well as being fun to be around.

Derek Wynne, Sales Director

Prudential UK & Europe

Cathy has a highly practical approach to managing internal and change communications, based on clarity, simplicity and an understanding of what actually works and where effort is most required. She is passionate about delivering effective and engaging communications, is a hands on technical expert and understands the detail while standing back and seeing the bigger strategic picture.

Louise Wilkie, Internal Communications Business Partner

Prudential UK & Europe 

  • Natural self-starter (get up and go attitude and style)
  • Strategic thinker (able to see the bigger picture)
  • Shrewd operator (tactically makes things happen with good antennae for issues)
  • Understands internal communications (a crucial strategic discipline/influencer/enabler in its own right, not a tactical sub-set of HR) 
  • Understands communications (inter-relationships between IC, PR and Public Affairs)
  • Leads by example (ideas driven, inspirational, thought provoking) – a good leader of people and teams

Steve Colton, Head of Corporate Communications